Désolé, cette offre est expirée.
Nous vous invitons à effectuer une nouvelle recherche.

Nouvelle recherche

Offre d'emploi
Customer Service Specialist M/F Offre expirée
ACCENTURE SERVICES SP. Z O.O.

ACCENTURE SERVICES SP. Z O.O.
CDI

Détail de l'offre

Quelles sont les missions ?

As Customer Service Specialist, responsible for the dedicated activities within the Request Return to Credit process supporting our Clients on a daily basis. Mostly, you will:

- Handle incoming calls (where needed, proactively initiate follow-up calls) and emails from customers, logistic partner and/or internal teams in relation with the Returns process in order to provide excellent service to the customer

- Process customer returns requests create return order in SAP and schedule pick-up with carrier

- Investigate and solve post-delivery/Goods Return issues and interact with customers and logistics to ensure proper solution

- Solve situations when orders do not meet the customers' expectations and ensure positive customer experience

Lire la suite

Quel est le profil idéal ?

What do we expect from you?

- Very Good English

- Very Good French (min. B2+)

- Previous experience in Customer Care would be an advantage

- Preferably Good MS Office skills


When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP ********** (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Comparer votre profil avec les candidats qui ont déjà postulé

des candidats
ont une expérience plus élevée ou comparable à la vôtre.
des candidats
ont une expérience moins élevée ou comparable à la vôtre.
des candidats
demandent un salaire minimum supérieur ou comparable au vôtre.
des candidats
demandent un salaire minimum inférieur ou comparable au vôtre.

Pourquoi les rejoindre ?

Offre d'emploi
Customer Service Specialist M/F ACCENTURE SERVICES SP. Z O.O.
ACCENTURE SERVICES SP. Z O.O.
CDI

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.


Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients' behalf.

We can offer:

- Using foreign language and new technology solutions daily, cooperating with various global Clients.

- Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace.

- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.

- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

- Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)

 
Dépôt CV
Montrez vos talents, 15 000 recruteurs vous attendent

Je dépose mon CV dans la CV-thèque

Doc, Docx, rtf, pdf (3 Mo. max)

Soyez le premier prévenu !

Recevez les offres similaires à cette annonce

Relation clients - Consommateurs - SAV · DOMTOM, Etr. · CDI

En créant votre alerte, vous acceptez les conditions d'utilisation

Alerte active Vous recevrez par email les offres correspondant à la recherche

Relation clients - Consommateurs - SAV · DOMTOM, Etr. · CDI

Gérer mes alertes

Votre candidature a bien été envoyée !

Ces annonces sont similaires a celle à laquelle vous venez de postuler.

Voulez-vous également envoyer votre candidature en 1 clic ?

image
Consultant / chef de projet h/f AUDAE • Paris • CDI
image
Conseiller en immobilier h/f Nestenn Immobilier • Paris • CDI
39 avis

Vos candidatures ont bien été envoyées

Vos candidatures ont été envoyées avec succès !

Retrouvez-les dans votre espace candidat

Une erreur s'est produite !

Nous n'avons pas pû envoyer votre candidature aux annonces suivantes.

Nous vous conseillons de postuler directement sur chaque annonce.

image
• •
39 avis
Confidentialité de vos données
En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies et de technologies similaires permettant l’utilisation de données relatives à un même utilisateur par notre société ainsi que par des tiers comme les régies publicitaires partenaires, afin de réaliser des statistiques d'audiences et de vous proposer des services en lien avec votre recherche d’emploi, une offre publicitaire adaptée à vos centres d'intérêts et la possibilité de partager des contenus sur des réseaux sociaux. En savoir plus
J'accepte