Offre d'emploi

Program Manager, Process Improvement, Benchmarking Team, EU H/F Offre expirée

Amazon Europe Core

Quelles sont les missions ?

DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Transportation Engineering Services Benchmarking team as a Process Improvement Program Manager.

The Process Improvement Program Manager will play a critical role for defining process within the Transportation Execution team and benchmark the processes with internal stakeholders within the Middle Mile. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will improve and integrate our processes across Pre-Construction, Construction, Engineering, and Start up.
As a Process Improvement Program Manager in the TES Middle Mile team, you will manage and lead the planning, development and roll out of all process improvement initiatives. You will partner with internal and external stakeholders to support expansion and optimization of the transportation network, including launches of new buildings as well as retrofits of the existing network. You own program strategy, proactively identify risks and solve ambiguous problems, streamline processes and foster innovation, escalate as appropriate to ensure on-time delivery of planned projects, and apply process improvement methodologies to drive the vision of the program. Key competencies of this position include managing the lifecycle of complex cross-functional programs, scoping efforts, defining strategic objectives and milestones, and driving execution of concurrent projects in a safe, sustainable, and inclusive manner.

Key job responsibilities

- Utilize Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.
- Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
- Ability to motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.
- Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
- Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
- Create best practice documentation and facilitate sharing and training.
- Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into process improvement initiatives that improve processes, tools, and team capabilities.