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Offre d'emploi
Dutch-speaking Service Center Coordinator in Ly...
Volvo Group

Volvo Group
Lyon
CDI

Détail de l'offre

Quelles sont les missions ?

Introduction

Service Market Logistics (SML) is part of Volvo Group Trucks Operations (GTO). We have 3900 employees on more than 60 locations world-wide. Our job is to design, manage and optimize the Service Market supply chain for all Volvo Group brands. This includes making sure that spare parts are distributed from supplier through our warehouse to the dealers, ensuring availability of parts everywhere in the world. We make sure all logistics services are delivered with world class operational excellence. If you enjoy being in the center of the action then this may be the right position for you.

This is us, your new colleagues.

Service Center is a part of the Lyon-Middle East & Africa Region (LRMEA) within GTO Service Market Logistics and we are responsible for the distribution of aftermarket products, from supplier to our warehouses and all the way to the customer.
The Service Center Coordinator has the responsibility to manage a portfolio of dealers in various countries for Renault Trucks brand. In the daily business of our dealers, timing is everything.

Do you love to...
be the first entry-point for our dealers worldwide
Solve problems and support dealers with non-standard questions
build trustworthy relations with your dealers and all stakeholders within Volvo Group
have a lot of internal and external communication supported by IT-systems
Work with a lean mindset to avoid reoccurring problems

Are you the one?A Bachelors' or a Masters' degree or experience in an equivalent profession.
A person who takes on a challenge with a positive mindset and a smile
You communicate in a customer friendly way and you are a team player who can easily collaborate with other stakeholders
You have cultural awareness and strong language skills (Dutch, French & English)
You are eager to learn
You feel at ease with digitalization and office automation
You like root cause analysis to prevent problems to occur again
You are autonomous and able to set your own priorities

A perfect match?
Let's do this!

Are you the one that can take us on the future journey?
Are you curious about how digitalization can improve customer satisfaction and service to our dealers?
Are you open for a challenge abroad in Lyon (this can be permanent opportunity or a temporary challenge for minimal 1 year)?
Then you might be our new colleague.
Do you want to be a part of our journey? We hope to hear from you!

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