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Détail de l'offre
Quelles sont les missions ?
As Senior Transportation Manager, you will play a key role in driving the performance, innovation and reliability of our Transportation teams, working cross-functionally with teams across the entire Amazon business. Our transportation network is complex, but with your drive and dedication we will achieve continuous improvement through our Carrier partners, Network design teams, improved demand planning & capacity management, volume allocation between air & ground, first mile scheduling, middle mile on time performance, and last mile injection.
You will be accountable for dealing with challenging operational issues, and planning for our peak periods. Reviewing performance, on a weekly, monthly and quarterly basis. You will have to complete deep analysis of our network and understand our metrics in detail, and have the ability to implement solutions that influence both the short and long-term goals of our business.
Execute performance management metrics reviews (cost, speed, quality, etc.) for outbound transportation and derive improvement plans from it.
Drive and lead continuous improvement initiatives with carriers, fulfillment centers, Customer service and Retail teams to improve customer experience, costs or processes
Prepare for and lead Ops calls, daily business reviews, WBRs, QBRs, Customer Satisfaction workshops.
Manage Capacity, Speed and accuracy of delivery arrival ensuring the customer gets a perfect delivery execution.
Advise Amazon leadership team proactively of critical situations along with the expected impact and mitigation actions planned
Produce and communicate transport plans/forecasts on a regular basis
Manage and solve Transportation related escalations
Drive root-cause analysis and the successful implementation of corrective actions to improve service or cost, or to resolve a problem
Drive innovation by taking ownership of new projects and delivering them with success across multiple functions
Quel est le profil idéal ?
Degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or a similar related discipline
Supply chain, transportation operations, and/or project management experience.
Clear and effective communication skills, both written and verbal, to contribute to regular planning exercises.
Demonstrable problem-solving, mathematics and analytical skills using data to drive decisions in a business environment
Proven ability to work in a fast-paced and deadline-oriented work environment
Experience interacting with senior leadership of commercial partners to nurture strategic relationships.
MBA, Master level degree or higher preferred
Familiarity with operations and supply chain management concepts, e.g. forecasting, planning, optimization, capacity management, logistics, gained through work experience or graduate level education
Continuous improvement/Lean/6-sigma qualification (yellow belt)
German language skills preferred (written and verbal)
Experience in writing SQL and using PowerBI to build reports
The ability to use both formal and informal influencing skills across Amazon's cross-matrix organization is critical to the success of this role
Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
The ideal candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Pourquoi les rejoindre ?
At Amazon, we're continually working to be the most Customer-centric company on earth. Transportation is integral to that, as its the final touch-point for our customers receiving their purchases, and our customers depend on our fast and reliable delivery.
Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered as fast as feasibly possible, and on time, every time. To meet this goal we have to continually innovate in our transportation networks, and work towards providing best in class service levels through the entire chain, while using an innovative mechanism, to continually evolve our delivery networks.
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